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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dena Mae

Dena Mae

November 7, 2024

5  out of  5
rating by Dena Mae
"I literally saved a ton by switching to State Farm. The agent was amazing! She was extremely efficient, helpful and so very nice. Highly recommend ⭐️ This is a great team!"
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Christopher Washington

October 30, 2024

5  out of  5
rating by Christopher Washington
"First time here, definitely will not be the last. The staff here not only are welcoming and super knowledgeable in getting you what you need, but they make you feel like family and that is exactly why I decided to grab my insurance here. There is something about the staff here that you can’t get with regular insurance provider offices. Would recommend to anyone in the area looking for insurance coverage in their life. Thank you Walzette and Jamie (I didn’t hear her name but first desk to the left of the office)!!"
We responded:
"Thank you 🙏 sharing your experience, we are so glad to have you "
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Viri Carmona

October 29, 2024

5  out of  5
rating by Viri Carmona
"Naycy fue muy paciente con migo y me ayudo a encontrar la cobertura que necesitaba a buen precio. Muy amable y se nota que sabe mucho ella de seguros."
We responded:
"Gracias "
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Arbaz Ali Pathan

August 13, 2024

5  out of  5
rating by Arbaz Ali Pathan
"They Helped Me For Everything, & Has Treated Me Like A Family . Really Appreciated & Highly Recommend !!"
We responded:
"We are always glad to help "
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Jack Bartuska

July 26, 2024

5  out of  5
rating by Jack Bartuska
"I wanted to share my positive experience as a customer of State Farm insurance company. Diana Galvan, a risk advisor in the Alicia DuBose office, assisted me in setting up my auto insurance. She was very nice and was able to answer all of my questions. She also made the process very easy and quick. My policy coverage was customized to fit what I needed, including discounts that she discussed with me. Overall, I am very satisfied with the customer service Diana provided in getting my auto insurance policy setup."
We responded:
"Words can’t express how proud I feel at this moment to hear how your experience with Diana went. Every day we set a goal to provide exceptional service to our customers and it’s sounds like it really translated during your call with her, providing customers with a customized policy is very important because we understand the limits you need is not a one size fits all. Thanks you for allowing us to earn your business "
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Brandi Colclough

July 22, 2024

5  out of  5
rating by Brandi Colclough
"Walzette is the best. Alicia has a great team. I'm so happy that I changed from Direct to State Farm. Not only do I have better insurance, I also have better rates, and better customer service. I love it here!"
We responded:
"Thank you Brandi , we appreciate you choosing us for your insurance needs. Walzette enjoyed your conversation as well welcome to the family! "
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L MJ

June 26, 2024

5  out of  5
rating by L MJ
"Ms. DuBose & her team made me feel like part of the family! Very happy with the professionalism and customer service they provided! Thanks again!"
We responded:
"So glad ,we could help it’s very refreshing to hear that our mission translated in your interactions with the office our customers truly are an apart of the family. Thank you for the opportunity "
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Angie Martinez

June 25, 2024

5  out of  5
rating by Angie Martinez
"Incredibly happy with the level of support from Diana. Diana was very professional, friendly and thorough. Highly recommend."
We responded:
"Thank you for providing us with a 5 star review Diana loves helping our customers "
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Evelyn Jimenez

June 21, 2024

5  out of  5
rating by Evelyn Jimenez
"Naycy was so helpful and informative when i stopped by. Very attending and great at helping me understand my policy and getting the best deal possible! 10/10 would recommend !"
We responded:
"Thank you for giving us a 5 star 🌟 review we are always glad to help. "
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Davis Villa Llivicura

June 6, 2024

5  out of  5
rating by Davis Villa Llivicura
"Naycy gave me excellent customer service and I highly recommend going with her. She took her time and was able to give thru my new policy ."
We responded:
"Thank you for giving us a 5 star review we appreciate the opportunity to help you with your new policy welcome to the agency "
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Jody

May 21, 2024

5  out of  5
rating by Jody
"Diana was kind and professional. She made the process of getting insurance so much easier."
We responded:
"Thank you for sharing your experience with Diana , she loves helping our customers with their insurance needs"
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Anton Rybakov

April 10, 2024

5  out of  5
rating by Anton Rybakov
"When it comes down to insurance Alicia knows what she is doing . Very professional!"
We responded:
"Thank you Anton we appreciate you providing us with a 5 star review "
Profile photo of Amir Mashayekhi

Amir Mashayekhi

March 19, 2024

1  out of  5
rating by Amir Mashayekhi
"This place is not good, i was paying 150$ about 2 years ago, and i had no accident or traffic ticket at all, now they start charging me over 300$ for no reason"
We responded:
"Amir , Thank you for taking the time to share your feedback. We do understand that a rate increase can be frustrating and we apologize for any inconvenience caused. Due to various industry factors such as rising cost of labor, parts and overall value of goods the insurance companies have had to make adjustments.If you would like to discuss your specifics situation we would be happy to assist. "
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Tracey Burton

March 6, 2024

5  out of  5
rating by Tracey Burton
"I called yesterday to get car insurance. Like many of us I am penny pinching. So glad I got someone with patience to answer questions Estevan was knowledgeable and helped me make my decision, even when I got irritated he calm me down explaining each little question I had . Wow what great person to have gotten my call. Thank you for greatly helping me ."
We responded:
"Thank you for taking the time to talk about your experience with Estevan , and the agency We care so much about our customers and pride ourselves on making sure that we are patient and addressing all of their questions. Thank you for allowing us to help you with your car insurance "
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Christina Umanzor

February 20, 2024

5  out of  5
rating by Christina Umanzor
"Estevan was very helpful with the process of getting started. Highly recommend working with him."
We responded:
"Welcome to the agency, glad Estevan was able to help he gets so excited about getting you started "
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Ruth Vega

February 19, 2024

5  out of  5
rating by Ruth Vega
"Diana was the agent that helped me set up my insurance, she was very informative and took the time to make sure that I got the best plan, for the best price possible."
We responded:
"Welcome to the AD agency we so glad to be able to help you with your auto insurance policy and save money 💰 . We appreciate the 5 star review "
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AR Jalandoni

February 8, 2024

5  out of  5
rating by AR Jalandoni
"If you need auto and rent insurance package, look for Ms Walzette M. She provided fast and hassle free customer service. Highly recommended."
We responded:
"AR thank you for allowing us the opportunity to earn your business ,we are glad to help you with your auto and renters insurance "
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Brandy Follin

February 8, 2024

5  out of  5
rating by Brandy Follin
"Thank you for assisting with my insurance needs. You made the process quick and easy. I really appreciate you!!"
We responded:
"Thank you for showing us your appreciation by giving us a 5 star review! We are honored to assist you with your insurance needs"
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Carrie Lamar

February 5, 2024

5  out of  5
rating by Carrie Lamar
"Made the change of insurance companies so easy! Super knowledgefull and excellent customer service - I am sooo glad to be back with StateFarm and have them as our agent!"
We responded:
"We are so glad to have you back. Welcome back to the State Farm family "
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TresCare Rapid Response Software

February 1, 2024

5  out of  5
rating by TresCare Rapid Response Software
"Thank you for your help Diana!"
We responded:
"Glad we were able to assist you, thank you for the opportunity to earn your business "
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Jennifer Gonzales

January 30, 2024

5  out of  5
rating by Jennifer Gonzales
"Thank you Alicia DuBose for taking the time an explaining my policy helping me to understand what I’m signing being very patient with me."
We responded:
"Thank you Jennifer for giving us a star 5 ⭐️’s we are glad you gained a good understanding of your insurance policy "
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John Davis

January 29, 2024

5  out of  5
rating by John Davis
"I wish to commend Walzette McNeal. She was easy to work with and very accomodating of my needs. I would highly recommend her for you insurance needs. John Davis"
We responded:
"Hi John thank you for allowing us to help with your insurance needs we appreciate you taking the time to give us a 5 star review "
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Jamyra Prince

January 26, 2024

5  out of  5
rating by Jamyra Prince
"I had a very great experience speaking with Alicia , she answered every question I asked, and was so knowledgeable. She gave me affordable quotes for my home and auto insurance in Arkansas. I told her I was looking for life insurance and she was able to help me with that as well . So overall, I had a great experience with this company and will definitely refer my friends and family ."
We responded:
"Thank you for allowing us to continue providing you with great service . With the ever changing market we are happy to continue to deliver affordable rates on your auto and home insurance "
Profile photo of Wendy Gibbs

Wendy Gibbs

January 25, 2024

5  out of  5
rating by Wendy Gibbs
"Estevan was very friendly and made the whole process of getting a quote and starting my new insurance easy."
We responded:
"We understand that finding the right insurance policy can be complex at times we strive to make it easy as possible for our customers. Estevan is always glad to help thank you for the 5 star review "
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Sypora Cole

January 24, 2024

5  out of  5
rating by Sypora Cole
"The best experience ever very helpful."
We responded:
"Thank you for your review , I am glad to hear that you had a great experience "