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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April Kinchen Faucetta

March 16, 2026

5  out of  5
rating by April Kinchen Faucetta
"My premiums are now cut in half of what I was paying with the other company, AND I have more coverage! Thank you so much to Alicia and, of course, to her absolutely amazing team!!!!"
We responded:
"Thank you for the five star review. We are glad that we were able to help you save money and increase coverage."
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Debra L Wilson

March 16, 2026

5  out of  5
rating by Debra L Wilson
"MJ with State Farm was the first company I spoken to. I explained why after being with Progressive for several years I was interested in getting a quote and would be shopping around with a few companies before making a final decision. Not once did he try to pressure me or say anything negative about his competitors. I highly recommend MJ!! He is extremely professional, patient and knowledgeable. ❤️"
We responded:
"Thank you for sharing your experience. It’s very important for people to hear how your encounter was at the office. We really do pride ourselves on being good neighbors. To hear that MJ was able to help you and make you feel comfortable is awesome news welcome to the Farm ! "
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Yareli Lara

March 14, 2026

5  out of  5
rating by Yareli Lara
"Patsy was great! Thank you so much for your help. Definitely recommend her if you need auto insurance"
We responded:
"Thanks you for sharing your experience with Patsy and spreading the word on her helping you with your Auto Insurance "
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Lorena Martinez perez

March 13, 2026

5  out of  5
rating by Lorena Martinez perez
"I had a great experience working with MJ, my new auto insurance agent. From the beginning, he was very professional, patient, and knowledgeable. He took the time to explain my coverage options clearly and helped me find a policy that fit both my needs and my budget. Thank you MJ!"
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Antonio Gonzalez

March 10, 2026

5  out of  5
rating by Antonio Gonzalez
"such a great service."
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SMM

March 6, 2026

5  out of  5
rating by SMM
"Micah Jones, in Houston, was able to insure an unusual home that all other insurance companies had turned down. He also saved me money on both my RV and car, while improving coverage. He is my insurance angel 😇 This is better than Christmas 🎄 😍 Thank you MJ and Happy New Year's to you and yours. Diana helped resolve minor issues with my policy today. Another kind, competent, professional team member. Call this agency (Alicia DuBose) not just State Farm for a stellar experience. I am so grateful for the feeling of security I have now."
We responded:
"Here at Alicia DuBose agency we really try our best to help our customers with all of their insurance needs. Micayah really enjoys helping our customers and takes pride in getting the right coverage for every individual person. We really appreciate you taking the time out to give us a 5 star review "
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Patricia Alvarez

March 2, 2026

5  out of  5
rating by Patricia Alvarez
"Very good service by MJ. All my questions were answered ✅✅✅✅"
We responded:
"That’s awesome news, it’s extremely important to us that our customers have a strong understanding of their policies. I am glad to hear MJ was able to help and leave a lasting impression during your call. "
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Veronica Fields

March 2, 2026

5  out of  5
rating by Veronica Fields
"I really appreciated Mr. MJ for his help today. With all information that was given and the option that best fitted my needs. He made my day for me and taking away my worries."
We responded:
"Thank you so much for the kind words! It truly made our day as well to hear about your experience. I’ll be sure to share this with MJ. He takes so much pride and making sure our “neighbors” feel fully informed. Thank you for letting us help protect what matters most of you!"
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elyse jacques

February 26, 2026

5  out of  5
rating by elyse jacques
"This agency has saved me almost $100 a month! Patsy quoted me and made sure that I was getting every discount available. Great experience!"
We responded:
" we’re so excited to have saved you so much money especially in this current economy thank you for taking the time to give us a five star review. We appreciate your feedback."
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Mae Chavis

February 25, 2026

5  out of  5
rating by Mae Chavis
"I had the pleasure of speaking with Patsy with Alicia DuBose State Farm Agency, she was absolutely amazing and very detailed with her information about my policy and she made sure to answer all of my questions and concerns. I feel good about being with this agency."
We responded:
"Thank you so much for leaving us five star review Patsy loves working with customers like yourself one of our favorite parts of the job is making sure that our customers get all the information that they need about their policies"
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Will Allen

February 20, 2026

5  out of  5
rating by Will Allen
"Patsy was very helpful with getting me the best insurance for the right price"
We responded:
"Having the right price and coverage is very important we are glad to hear that you was able to get the best price "
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Christina Olivarez

February 18, 2026

5  out of  5
rating by Christina Olivarez
"MJ was very helpful in getting us the lowest rate possible. He was patient and knowledgeable. Thank you again sir for saving us money on our car insurance!"
We responded:
"Thank you for sharing your experience, with fluctuating prices everywhere, I am so glad that we were able to help you save money on your auto insurance. MJ loves helping our customers get the right coverage for the best price "
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John

February 17, 2026

5  out of  5
rating by John
"Was Awsome. Outstanding work. Got everything I was looking for and then during difficult questions had the answers. Great Job."
We responded:
"We believe in having transparent and honest conversation with our customers. I am so glad to hear that you had a great experience with our team. Thank you for taking the time to write us a review."
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E Walker

February 9, 2026

5  out of  5
rating by E Walker
"Thank you so much MJ! I appreciate all of your help!"
We responded:
"Mj loves hearing from you , everyday he sets his goal to help as many people as possible. Welcome to State Farm "
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Brianna Turner

February 9, 2026

5  out of  5
rating by Brianna Turner
"Switched over to State Farm from GEICO. MJ was able to find me almost $100 in savings! He was very professional and explained everything so well! Highly recommend making the switch!"
We responded:
"Thank you for sharing your experience. We get so excited to hear how we have been able to help customers save money and still get the quality they deserve. "
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Ney Paredes

February 7, 2026

5  out of  5
rating by Ney Paredes
"Alicia and Patsy were really good and patient at explaining. I understood all the process and benefits of my home insurance."
We responded:
"Thank you for the wonderful review!we are glad to hear that you’re happy with your new homeowners insurance policy and that the patsy provided you with the patient support that you’re needing throughout the process . We look forward to serving you."
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Stone Yepp

February 6, 2026

5  out of  5
rating by Stone Yepp
"Overall, the service was impeccable and all agents I spoke with were very knowledgeable and professional."
We responded:
"Thank you stone for completing a review for us we really try our best to show up for our customers. We appreciate your five stars."
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Steven Martin

January 17, 2026

1  out of  5
rating by Steven Martin
"Terrible experience here. Something went wrong with underwriting on their part and I was riding around with no insurance for months without being informed. Stay away."
We responded:
"We are very concerned to hear about your experience. Discovering Gap in your coverage could be very incredibly alarming. we sincerely apologize for the frustration this has caused you. Because underwriting decisions and notifications are managed at the corporate level we want make sure that the specifics of your concerns are addressed. We would appreciate the opportunity to speak with you directly to ensure that we have all of the facts in order. To get your concerns, addressed and work towards a resolution please call us at 281-640-3375"
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Brendn Jackson

November 21, 2025

5  out of  5
rating by Brendn Jackson
"MJ was incredibly helpful! He effortlessly explained the quote and its benefits. I highly recommend him to anyone seeking assistance with insurance."
We responded:
"“Effortlessly explained the quote”wow that is exactly what we wish to hear from our customers thank you for allowing us to help you with your insurance. We appreciate your encouraging words and 5 star review!"
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Katherine D Pruneda

October 31, 2025

5  out of  5
rating by Katherine D Pruneda
"MJ made it all easy for me to change my insurance provider."
We responded:
"Thank you for the 5 stars , Mj is the best at explaining insurance glad we could help. Welcome to the agency "
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Gail Pens

October 27, 2025

5  out of  5
rating by Gail Pens
"Experienced, patient, knowledgeable!"
We responded:
"Thank you for giving us a 5 star review we appreciate you taking the time to share your experience "
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Emanuel Garcia

October 24, 2025

5  out of  5
rating by Emanuel Garcia
"Best customer service ever."
We responded:
"We appreciate your review. We’re delighted to know that you had a great experience with our office if you ever need any future assistance, don’t hesitate to reach out."
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Ann W

October 22, 2025

5  out of  5
rating by Ann W
"Customer service agent Alicia DuBose was very helpful and .kind. Dissolve my issue real quickly did not have to wait long."
We responded:
"Thank you for sharing your experience with our office, we understand insurance is not at the top of your fun list so we strive to make it as quick and easy as possible "
Profile photo of Deadra Richardson

Deadra Richardson

October 2, 2025

5  out of  5
rating by Deadra Richardson
"Diana provided EXCEPTIONAL Customer Service!!. My policy was complete within 30mins and was definitely detailed!. Thanks Diana your assistance you were very helpful and greatly appreciated!."
We responded:
"Thank you for sharing your experience. Diana loves discussing policies with our customers she is extremely passionate about the work she does thank you for trusting us with your business "
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Orizela Paz

September 27, 2025

5  out of  5
rating by Orizela Paz
"MJ Great Guy!!!!! Helped me greatly!!!!"
We responded:
"Mj really embodies professional , understanding, care and patience I am so glad to hear he was able to help you. "